TERMS & CONDITIONS
If customer has decided to rely on their own personal insurance policy, then customer may opt for our Partial Damage Waiver (PDW) which will cover the customer’s deductible and up to the first $1000 in damage, including but not limited to other items not covered by most personal insurance policies: Loss of Use, Administrative Fees, and Diminution of Value, Tires and Glass.
As with all car rental companies worldwide we have a two-hour no-show policy. This means that reservations are held for two hours from the reservation pick up time. Customers or travel agents should notify the rental counter of any delays in order to preserve the availability of the vehicle upon late arrival.
All our vehicles are non-smoking. A $250.00 charge will apply if any cigarette or marijuana smoke is detected. Any excess sand and dirtiness may also lead to a cleaning fee of up to $250.
All reservations will be automatically enrolled in our Emergency Roadside Assistance (ERA) which provides the following services free of charge: tire change service, battery jump services, out of gas rescue, and locked/lost/damaged/stolen keys will be replaced completely free. Customers may request to be dis-enrolled at time of rental. Customers who choose to disenroll will receive all the ERA services upon need, but will be charged a minimum of $99 per service fee plus ferry / towing / key / gas costs etc.
Customers who purchased an insurance policy via a third-party website (such as Expedia, Travelocity, Orbits etc.…) must also show proof of liability insurance because as with credit card coverage, they expressly exclude liability protection whatsoever. If customer cannot provide proof of Liability Insurance, then the purchase of our TPL will become a necessary condition of the rental.
Personal Effects Protection (PEP) is also available which will protect your personal belongings in case of theft from the vehicle. This coverage replaces any of the renter’s and passenger’s stolen personal property from the vehicle. It shall only apply to luggage, clothes, and toiletries up to $500 per person, with a $50 deductible, and a max payout of $1500 per incident. Signs of forced entry must be evidently written in VI Police Report. Items of high value are not covered.
Credit Card Protection Services (CCPS) is perfect for customers who wish to rely on their credit card to cover the vehicle. This will include Third Party Liability (TPL), which is not covered by credit cards, and relieve the customer of other financial responsibilities such as: Loss of Use, Administrative Fees ($250), and Diminution of Value which are not usually covered by credit cards.
Additional drivers are allowed to drive the rental vehicle only if they present a valid driver’s license at the time of pick up. An Additional Driver surcharge of $9.99 per day and $4.99 per day for spouses will apply.
Drivers between the ages of 21-24 can rent our vehicles and be subject to the $25 per day Underage surcharge.
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Experience the island famous, eco-friendly propane powered shuttle to and from the Cyril E. King airport in air conditioned luxury! Call for reservations.Dollar: (340) 774.0111